A: I will provide a full refund if order is cancelled 1 month or more in advance. If cancelled 2 weeks before the scheduled pick up date, I will offer a 75% refund. (25% cancellation fee) If cancelled less than 2 weeks before the pick up date, I will offer no refund. No refund once cookies have been provided to the customer. A full refund will be provided if the order is cancelled due to extenuating circumstances.